This is a set of API for Customer Relationship Managment
|API|Description|
|--|------|
|CRM Login|This is the first API to be called. It is used for login and to get token which is used in the next APIs|
|Create case/complaints| This service is used to create a new Case.|
|Create Child Case | This is CRM service used to create child case of existing case. |
|Update Case | This service is CRM service to update CRM Case. |
|Fetch Customer's Dispute Cases | This service is used to fetch customer's Dispute cases. |
|Case status inquiry| This CRM service to get dispute case detail. |
|Fetch RM Details | This is CRM service to get Relationship manager detail. |
|Create Lead | This API creates new lead in CRM next. |
|Offers available|This API fetches CRM offers.|
|Lead status inquiry|This API will fetch the lead details from CRM system|